2021
Forbes
Product Design, Identity, Design Strategy, System & brand consistency
VP of Branded Content, Senior Designer
Q.ai is an AI-powered investment app that allows anyone to build wealth with one-click investing.
Forbes internal investment platform needed a brand refresh and newsletter strategy that allowed them to grow their user base as well as showcase the AI technology behind that powers the app. In a crowded market, the key differentiator would lean on social driven education and effortless one-click investing.
My first year was a typical startup experience, working closely with the CEO to express deliver features within a matter of weeks that other companies would release over 6 months. I was fortunate to be part of the small original management team, and played a key part in many company milestones such as turning profitable, a full app redesign, Version 1 of our design system, and countless feature releases.
UX research, UI design, Brand identity, Newsletter strategy and design, Design leadership
Key Findings
Initial research focused on investing personas via the perspective of a diverse group of personalities. This approach led to discovering that younger-generation users and minorities are consistently left out of financial wealth conversation.
What products exist to invest in securities?
How do users interact with existing products?
What are users current pain points with existing investment products?
Which features are essential to invest in the stock market?
logomarks, branded in-app interactions, feedback buttons
This was no typical re-branding focussing on simplifying and reducing. As a challenger brand with the huge presence of Forbes behind it, Q.ai was in need of a clean, trustworthy brand approach.
Deliverables: Branding guidelines, logo, usage and samples below
After finding a neighborhood, users can quickly find the best that area has to offer
Onboarding needed to be simplified to increase bottom of the funnel activation. I created a straightforward template to support the marketing department.
Users were given the ability to invest in Crypto kits, bundled cryptocurrency securities to give limit exposure
Integrates all needs into one streamlined experience
Suggests more personalized investment recommendations
Supports social connection and engagement
Simplified deposit cash to brokerage account
Gives users more flexibility to learn as they watch the AI build, invest and adjust
Provides a source of reputable investing advice from years of experience
To assist with top of funnel marketing efforts, I created a short-form content system to help quickly share educational and platform news. These posts linked back to Forbes articles and continued the user journey to funding an account
Looking to support Forbes launching their newsletter platform that allowed journalists to launch their own paid newsletters and split the revenue, the design strategy was to leverage the millions of users of Forbes products.